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Heights are no matter when you start flying

We provide responsive, active, and affordable technical service and offer long-term quality instrumental support. Our major goal is to minimize your downtime and maximize your uptime.

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Our Vision for the Future

Our Mission and Core Values

Our Mission is to support technical discoveries.

We provide responsive, active, and affordable technical service and offer long-term quality instrumental support. Our major goal is to minimize your downtime and maximize your uptime.

Accountability

Taking responsibility and being transparent in all actions.

Professionalism

Maintaining high standards, respect, and ethical behavior.

Commitment

Dedicated to goals with focus and consistency.

Selflessness

Prioritizing others’ needs over personal interest.

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About Us

Expertise Leads to Minimal Downtime

MTS has made a deliberate choice to focus on just a handful of equipment lines to ensure we are absolute experts in repairing and maintaining these instruments. We are able to troubleshoot and repair instruments down to the component level in the field. As a result, your systems will experience minimal downtime. Our approach to service and the reason we’re able to deliver extraordinary quality and rapid turnaround is that we have not over-extended ourselves claiming to be experts on every system out there. With focus comes in-depth knowledge and experience, which results in success.

About Us

Service Mission

We strive to be not just another service provider, but a trusted adviser. We understand the critical impact of downtime, which drives us to resolve your service issues quickly and in the most cost-effective manner.When you call for service, you immediately speak with a Customer Service. An MTS Field Service Provider, contacts you the same or next day to perform the trouble shooting of your system’s problem. We can then have an MTS Engineer on site within 48 hours after the provision of spare parts.Our mission is truly serve you, and we will not rest until you are fully satisfied.

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About Us

MTS Service Quality Policy

MTS is committed to meeting customer’s and regulatory requirements by providing the excellent service, cheaper alternatives. We are dedicated to achieve an excellence goal by exponential improvement in all aspects of our business.

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